DPMS measures everything.
"You can't improve what you don't measure."
Surge Analytics can provide whatever view of your operations you need to optimize your dealership's performance.
Optimize your Service operations with clear visibility into:
Shop Efficiency
Efficency Trends by Location - Trellis
Efficiency - Labor Line Detail
Efficiency - Labor Line Detail by Work Date
Efficiency - Labor Line Detail Download
Efficiency by Customer
Efficiency by Invoice
Efficiency by Invoice - Labor Lines
Efficiency by Location
Efficiency by Service Event
Efficiency by Tech
Efficiency by Tech, Invoice, Work Date
Efficiency by Work Order
Efficiency Crosstab
Efficiency Order Detail
Efficiency Summary
Efficiency Trend
Efficiency Trends
Labor GM% by Tech
Technician Utilization
Avg Unpro per Tech 12 Month Rolling Trend
Avg Unpro per Tech 30 Day Rolling Trend
Daily Unpro Time Summary
Monthly Unpro
Monthly Unpro Time Summary
Unproductive Time
Unproductive Time 12 Month Rolling Trend
Unproductive Time 30 Day Rolling Trend
Unproductive Time per Tech
Unproductive Time per Tech - Pareto
Utilization by Location
Utilization by Location - Trellis
Utilization by Location - Trend
Utilization by Tech
Utilization by Tech
Utilization Summary
Utilization Trends
Shop Productivity
Productivity by Employee Location
Productivity by Technician
Productivity Summary
Service GM% by Work Order
Service GM% Summary
WIP (Work In Process)
Service Order Detail WIP - Container Report
Service WIP Aging by Location
Service WIP Aging by Status
Service WIP Billable Aging by Location
Service WIP by Service Type and Aging Bucket
Service WIP Percent of Aging Bucket by Location
Top 10 Customers with WIP Orders
Total WIP Aging Bucket Icons
Weekly WIP Trend - Last 6 Months
WIP Count Over 30 and 60 Trend
WIP Detail
WIP Exception Detail
WIP Exceptions Order Detail
WIP Order Detail
WIP Overview
WIP Service Order Exceptions
WIP Trends
WIP WTY Detail
WTY WIP Order Detail
PIP (Paper In Process)
PiP Count Over 30 and 60 Trend
PIP Detail
PiP Order Detail
PIP Overview
Service PIP Aging by Location
Top 10 Customers with PiP Orders
Total PiP Aging Bucket Icons
Order Details
Labor Lines
Labor Lines - WIP
Parts Lines
Work Order Header Detail
DPMS Service Reports
